Frequently Asked Questions

Everything you need to know about your beauty journey with us.

Are your products cruelty-free?

Yes, we are committed to ethical beauty; all of our products are 100% cruelty-free and we do not test on animals at any stage of production.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy on all unopened and unused products. Simply contact our support team to initiate a return for a full refund.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

Are your ingredients safe for sensitive skin?

Our formulas are dermatologically tested and designed to be gentle; however, we always recommend performing a patch test or checking the full ingredient list if you have specific allergies.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.